Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the shipping time for new drops?
Standard shipping usually takes 3-7 business days. For limited edition drops and pre-orders, please refer to the specific timeline mentioned on the product page, as production times may vary.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address. Please note that customs fees for non-EU countries are the responsibility of the customer.
What is your return policy?
You can return your items within 14 days of receiving your order. All items must be in their original condition, unworn, and with all tags attached. Return shipping costs are covered by the customer unless the item is faulty.
How do I know which size to choose?
We provide a detailed size guide on each product page. Our silhouettes often feature oversized or avant-garde proportions; if you are looking for a more traditional fit, we recommend sizing down.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options in selected regions.
How should I care for my NO/FAITH STUDIOS garments?
Due to the unique washes and heavy fabrics used in our collections, we recommend professional dry cleaning or cold hand washing. Always air dry and avoid high-heat tumble drying to preserve the garment's integrity.